abcteach Helphome >> Login Problems
If you are not getting the login box at all then you have a Security Filter on your computer blocking this function. The filter could be a Firewall set very high, or an Internet Speed Booster or Power Booster, Internet Accelerator, that is bypassing the login page altogether. Adjustments need to be made to these settings and they are different for each computer and Internet Provider. If you are using a school computer, you should contact your school Computer Tech. This is a small adjustment to the server for them.
Lowering your Security Settings to the "medium level" will often take care of this problem.
Please contact technical support at this link if the problem continues: